Frequently Asked Questions
Find answers to the most common questions we receive about Bankitwangi.
About Bankitwangi Tea
Bankitwangi Tea is a premium tea brand made from high-quality organic ingredients, produced using traditional and modern methods to create authentic flavors.
Bankitwangi Tea uses selected organic tea leaves from local plantations, free from chemicals, and processed carefully to preserve its distinctive taste and aroma.
Products and Variants
Bankitwangi Tea offers various options, including:
- Black tea
- Green tea
- White tea
Yes, we provide exclusive packaging options that are perfect for gifts.
Yes, all Bankitwangi Tea products use certified organic ingredients.
Brewing and Storage
- Heat water to the appropriate temperature (75–90°C for green tea, 90–95°C for black tea).
- Add 1 teaspoon of loose tea or 1 tea bag into a cup.
- Pour the hot water and let it steep for 3–5 minutes.
- Strain or remove the tea bag before drinking.
Store the tea in a cool, dry place away from direct sunlight and strong odors, preferably in an airtight container.
Purchasing and Shipping
Our products are available at:
- Online marketplaces (Shopee, Tokopedia)
- Premium tea shops and selected supermarkets
Domestic shipping usually takes 2–5 business days. International shipping times depend on the destination.
Yes, we ship internationally to several countries. Please contact our customer service for more details.
Health Benefits
Yes, Bankitwangi Tea is rich in antioxidants, helps boost metabolism, strengthens the immune system, and provides a calming effect.
Black and green teas contain natural caffeine, while some herbal teas are caffeine-free.
Most of our teas are safe, but it is recommended to consult a doctor first, especially for herbal teas.